I’m having issues with a third-party service, can you help me?

ElevenLabs support can only assist with issues related to ElevenLabs products and services. If you’re experiencing issues with a third-party service, you’ll need to contact that service’s support team directly.

This includes integrations and external platforms such as HeyGen, GenAI, or any other third-party service that uses or connects to ElevenLabs. While we provide the ElevenLabs API and features, we cannot troubleshoot or resolve issues specific to third-party platforms.