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Reception.ai

An AI phone receptionist that answers calls, books appointments, and manages operations around the clock.

Reception.ai is an AI phone receptionist for small and medium businesses. It answers inbound calls in over 70 languages, books appointments, takes orders and messages, and gives you a single dashboard to run day-to-day operations.

What Reception.ai does

Answers calls

Your receptionist picks up every call, answers questions from your knowledge base, and transfers callers to your team when needed.

Books and sells

Callers can book, reschedule, or cancel appointments, place orders, and request quotes. Customers can do the same on your booking page.

Runs your front desk

Track clients, review conversations, send reminders by email and SMS, and monitor results from one dashboard.

How it works

1

Sign up and scan your website

Reception.ai reads your website to learn about your business: services, hours, team, and location.

2

Customize your receptionist

Choose a voice, set its tone, and teach it rules and procedures for how calls should be handled.

3

Go live

Get a phone number, bring your own, or forward your existing line. Your receptionist starts answering calls immediately.

Key features

  • 24/7 availability: never miss a call, including after hours.
  • 70+ languages: the receptionist detects the caller’s language and switches automatically.
  • Scheduling: services, staff, locations, assets, and a shared calendar.
  • Booking page and web widget: let customers book online or talk to your receptionist from your website.
  • Orders and quotes: take product orders and collect quote requests for jobs without a fixed price.
  • Clients and notifications: a built-in client list with email and SMS confirmations and reminders.
  • Knowledge base: teach your receptionist from your website, uploaded files, and FAQ answers.
  • Integrations: Google Calendar, Calendly, Cal.com, HubSpot, Zapier, webhooks, and MCP servers.

Get started

Quickstart

Set up your AI receptionist in under 5 minutes.

Configure your receptionist

Customize voice, rules, procedures, and call handling.

Set up scheduling

Configure services, staff, locations, and availability.

View analytics

Monitor business performance and call outcomes.