Registro de cambios

• Fast LLM service tier: Agents and workflow overrides accept service_tier (standard or fast) on supported models. List LLMs returns available_service_tiers for each model, and the LLM usage calculator accepts service_tier.
• Knowledge base crawl exclusions: Create crawl job accepts exclude_patterns, and the whole-website crawl dialog adds an Exclude patterns field. Matching URLs are skipped.
• Procedures analytics: The Procedures tab on the agent analytics dashboard is available to every workspace. Its Procedure invocations chart shows how often each procedure runs over time, grouped by procedure or by agent, and its tooltip shows whether a procedure is structured or free-form.
• Start procedures at conversation start: Conversation initiation client data accepts start_procedure_ids, up to five free-form procedures that start when the conversation starts. The agent must have enable_procedure_ids_from_client enabled; structured procedures and unknown IDs fail the conversation start.
• Structured procedure steps: Structured procedures can use the end_procedure system tool as a step, and the End step is relabeled End conversation. Sub-procedure and end steps now compile to system tool nodes, so agents start and end the intended procedure more reliably.
• Channel integrations out of alpha: The Slack, Telegram, Custom Channel and Intercom integrations are no longer in alpha. Freshdesk remains in alpha.
• Slack thread replies: The Slack Channel Message trigger adds a Respond to setting (response_mode), so an agent can keep replying in a thread after a single mention. Mentioning the agent with only stop, mute or quiet silences it in that thread until it is mentioned again, and events that Slack delivers twice get one reply.
• Test run names: Run tests accepts an optional name, which test invocations and their summaries return. PATCH /v1/convai/test-invocations/{test_invocation_id} renames a run, and setting name to null restores the generated title.
• Branch descriptions: Branch descriptions can be edited from the branches table with Update branch (description, up to 4,096 characters) and appear in the version tooltip and version graph.
• Agent duplication keeps traffic splits: Duplicating an agent copies its live traffic split across the copied branches. The resulting deployment records duplicate as its deployment source.
• Delete environment variables: DELETE /v1/convai/environment-variables/{env_var_id} deletes an environment variable.
• Widget fullscreen on mobile: Widget configuration adds mobile_fullscreen (default true), with a Fullscreen on mobile switch in the dashboard. Set it to false to keep the compact layout on phones. See Widget.
• Issues: Triage is renamed Issues in the agents dashboard, and triage tickets are now called issues. Every QA comment and flag_issue_for_review call opens its own issue, and an issue can be reopened while the conversation has another open issue. The API endpoints keep their triage-tickets paths. See Triage.
• Prompt caching guidance: The system prompt editor flags system variables that change on every turn and prevent prompt caching, and Spotlight adds an Improve prompt caching recommendation for affected agents.
• Realtime voice mode: Switching an agent to Realtime voice mode in the dashboard now selects Eleven Realtime v1 Max. Realtime agents always run tool calls in parallel, so the Parallel tool calling toggle is removed from Realtime model settings. See Realtime models.
• Analytics: Workflow analytics can be filtered by channel, and the Guardrails tab is shown to all users.
• Analysis LLMs: claude-sonnet-5-5 can be selected as the analysis LLM for evaluation criteria and data collection, both for the agent and per item. Agents on Claude Sonnet 5.5 can also set reasoning effort to none.
• Conversation cost: Conversation charging adds voice_surcharge_charge, the credits charged as the voice actor reward for the Voice Library voices a conversation used. It is not included in cost.
• Call duration and billing: Call charges and stored call duration stop when the call ends, so teardown time after the call is no longer billed or counted. Calls no longer continue for up to 50 seconds after ending when a knowledge base lookup is in progress.
• Telephony: SIP trunk calls forward the User-To-User (UUI) header to the conversation initiation webhook. API keys with an IP allowlist now authenticate on the Genesys, Avaya, AudioCodes and Amazon Connect connector WebSockets. Batch call recipients whose call cannot be placed are marked failed instead of staying dispatched.
• Observability: OpenTelemetry post-call webhook agent turn spans add elevenlabs.rag.chunks and elevenlabs.rag.used_chunk_ids, matching the JSON post-call webhook. See OpenTelemetry traces.
• Guardrails: In voice conversations, the prompt injection guardrail now evaluates the user turn being answered instead of the agent’s previous message. Conversations on asynchronous channels such as Zendesk, Intercom and Custom Channel that a guardrail blocks now report the guardrail as the termination reason.
• Zero Retention Mode: Synthetic voice detection is skipped for conversations in Zero Retention Mode.
• WhatsApp: WhatsApp conversations resumed by a reply to a batch call template keep their batch_call metadata and batch ID.
• Phone number secrets: Workspace secrets used as a Twilio auth token or an Exotel API token on a phone number show as in use and cannot be deleted while the number depends on them.
• Fixes: Text conversations end as soon as the end_call tool runs instead of waiting for the next user message. Voice agents no longer go silent when a turn is cancelled before any audio is sent. The soft timeout no longer fires right after the first message or after tool calls on Eleven v4 voices. Realtime agents with sub-agent, agent tool or prompt say nodes that inherit the LLM can be saved and published. Agent tools that use OAuth2 connections no longer fail with expired tokens when the provider rotates refresh tokens. The nemotron-35-super-vl-nvfp4 context limit is raised from 64,000 to 131,072 tokens.

• Clone strength: clone_strength (0 to 1) in Text to Speech voice_settings and Text to Dialogue settings controls how closely a Professional Voice Clone fine-tuned for a v4 model follows its samples. The recommended value for most use cases is 0. Edit voice settings stores clone_strength and Get voice settings returns it.
• PVC and IVC on v4 dialogue: On the Text to Dialogue endpoints, clone_strength now decides whether a v4 PVC runs as a PVC or an IVC, and use_pvc_as_ivc is deprecated.

• New endpoint paths: Voice Changer is documented at POST /v1/voice-changer/{voice_id} and POST /v1/voice-changer/{voice_id}/stream. The /v1/speech-to-speech/{voice_id} paths keep working but are deprecated and removed from the API reference. The Python and JavaScript SDKs call the new paths from v2.75.0, and the SDK method names are unchanged for now. In the next major SDK version, client.speechToSpeech will be deprecated in favor of client.voiceChanger to match the endpoint. See Voice changer.

• Expiring service account API keys: Service account API keys accept expires_at_unix on create and update, between 15 minutes and 90 days in the future. Later expiries are rejected with 400 invalid_api_key_expiry. On update, pass "clear" to remove an expiry.
• Group concurrency limits enforced: The workspace group concurrency limits (group_concurrency_limit, group_dubbing_concurrency_limit and group_music_concurrency_limit) are enforced for Text to Speech, Voice Changer, Music and Dubbing requests.
• Voice cloning permissions: Members without the Create instant voice clone or Create professional voice clone permission can no longer create clones, even with general voice access.
• SCIM group seat types: Workspaces that use SCIM without SCIM routing can assign a seat type to SCIM-synced groups from the Groups page.
• Fixes: Delete invite returns 404 invite_not_found for an invite that does not exist, instead of a 500 error.

• Shorter realtime silence thresholds: Realtime Speech to Text honors vad_silence_threshold_secs values below 0.5 seconds, which were previously treated as 0.5. The minimum accepted value is lowered from 0.3 to about 0.19 seconds.
• Webhook retries: Transcription and error webhooks are retried on failure when the webhook’s retry setting is on. See Speech to Text webhooks.

• Legacy endpoints deprecated: The /v1/dubbing endpoints outside /v1/dubbing/project, including Dub a video or an audio file and List dubs, are marked deprecated in the API reference.
• Transcript downloads: The dubbing project menu can download target language transcripts as JSON, and as WebVTT subtitles for recent dubs.

• Media folders: Workspace library files can be organized into folders in the Studio media browser.
• Video clip actions: Video clips offer voice changer and voice isolator actions.
• Video to music: Studio’s video to music workflow uses Music v2.5 by default.

• Retired models: Image & Video and Flows requests for a retired model fail before generation with a 410 model_retired error that names the replacement model. Flows preflight reports the error on the affected node.
• Fixes: Generations wait for a just-uploaded reference asset to finish processing instead of failing.

• Fixes: Cantonese Professional Voice Clone samples are no longer rejected when language detection reports Chinese, and adding PVC samples no longer fails with a 500 error when language detection is unavailable.

• Minimum charge: Text to Speech and Speech to Text requests priced below one credit are charged one credit, and refunds return exactly the credits that were charged.
• Business plan image and video pricing: Business plans on the current pricing pay the same image and video credit rate as other self-serve plans, about 17% fewer credits per image and per video second than before.

• OAuth scope: OAuth clients can request the realtime_translation scope.

JavaScript SDK

• v2.75.0 - client.speechToSpeech.convert and client.speechToSpeech.stream now call POST /v1/voice-changer/{voice_id} and its /stream path. Added client.environmentVariables.delete, client.conversationalAi.tests.invocations.update for renaming a test invocation, and an optional name on client.conversationalAi.agents.runTests. Also adds serviceTier on the LLM usage calculators, excludePatterns on knowledge base crawl jobs, expiresAtUnix on service account API keys, cloneStrength in voice settings, startProcedureIds in conversation initiation client data and the widget mobileFullscreen setting. The legacy dubbing list, create, get and delete methods are marked deprecated, and the branch rebase request type BranchesRebaseRequest is renamed to BodyRebaseABranchOntoMainV1ConvaiAgentsAgentIdBranchesBranchIdRebasePost.

Python SDK

• v2.75.0 - Added the callback_disconnect option to Conversation and AsyncConversation. It receives a DisconnectionDetails with a reason of "user", "agent" or "error", plus the WebSocket close code and reason when available, and replaces the deprecated callback_end_session. The regenerated client moves client.speech_to_speech to the /v1/voice-changer paths and adds client.environment_variables.delete, client.conversational_ai.tests.invocations.update and the same new parameters as JavaScript SDK v2.75.0.

Android SDK

• v0.13.0 - agent_tool_request is now handled as a notification event instead of a client tool call, so client tools no longer run twice, the first time without parameters. The SDK also no longer crashes when a client tool answers after the connection has closed.

ElevenLabs CLI

• v1.7.1 - say uses eleven_v4 and new agent templates use eleven_v4_turbo by default. Fixes onboard sign-in on Windows and when the token cannot be saved to the keychain.

Packages

• @elevenlabs/client@1.29.0 and @elevenlabs/react@1.19.0 - Added the onAudioAlignmentPlayback callback, called with { event_id, alignment } when an aligned audio chunk starts playing, for syncing text with speech. It is not called on WebRTC connections.
• @elevenlabs/client@1.30.0 - Added the opt-in stripAudioTags session option, which removes audio tags such as [laughs] from agent messages passed to onMessage and onAgentResponseCorrection, and exports the stripAudioTags helper. Stripped text no longer lines up with onAudioAlignment timings.
• @elevenlabs/client@1.31.0, @elevenlabs/types@0.26.0 and @elevenlabs/react@1.20.0 - Added overrides.tts.modelId for a per-conversation TTS model override. Realtime Speech to Text emits RealtimeEvents.AUDIO_STARTED once the first microphone audio frame is sent, and useScribe in microphone mode reports connected only from that point.
• @elevenlabs/convai-widget-core@0.21.0 and @elevenlabs/convai-widget-embed@0.21.0 - Voice call transcripts are revealed in step with the agent’s speech, and an interrupted reply keeps only what was said. Resuming a persistent text conversation no longer asks the user to accept the terms again.
• @elevenlabs/convai-widget-core@0.21.1, 0.21.3 and 0.21.4 - Text chat shows typing dots while the agent prepares its reply. Rich content carousels show a page indicator, stay clickable after the conversation moves on, and appear in voice calls while the agent is still speaking. On screens narrower than 768px the chat opens fullscreen; add mobile-fullscreen="false" to the embed to keep the compact layout.
• @elevenlabs/react-native@1.2.31, 1.2.32 and 1.2.33 - Updated to the latest @elevenlabs/client and @elevenlabs/react releases.

New endpoints

ElevenAgents

• DELETE /v1/convai/environment-variables/{env_var_id} - Delete an environment variable. Returns 204.
• PATCH /v1/convai/test-invocations/{test_invocation_id} - Rename a test invocation with required name (string, 1 to 256 characters, or null to restore the generated title).

Voice Changer

• Voice changer - POST /v1/voice-changer/{voice_id} and Voice changer stream - POST /v1/voice-changer/{voice_id}/stream - The documented paths for Voice Changer. POST /v1/speech-to-speech/{voice_id} and POST /v1/speech-to-speech/{voice_id}/stream are removed from the API reference and deprecated.

Updated endpoints

ElevenAgents

• Create agent, Get agent and Update agent
  • Prompt configuration adds service_tier (standard or fast, default standard). Workflow node prompt overrides add nullable service_tier.
  • Widget configuration adds mobile_fullscreen (boolean, default true).
• List LLMs - Each model adds required available_service_tiers (array of standard or fast).
• Calculate LLM usage and Calculate expected LLM usage for an agent - Added optional service_tier.
• Get widget - Widget configuration adds mobile_fullscreen (boolean, default true).
• Create crawl job - Added optional exclude_patterns (array of strings, up to 50 items of up to 2,048 characters each).
• Get crawl job and List crawl jobs - Crawl jobs add exclude_patterns (array of strings).
• Knowledge base document responses - auto_sync_info removes the deprecated auto_discover field.
• Run tests - Added optional name (string, 1 to 256 characters). Get test invocation and List test invocations return nullable name.
• Update branch - Added optional description (string, up to 4,096 characters). Pass an empty string to clear it.
• Get conversation details
  • Conversation charging adds nullable voice_surcharge_charge (integer).
  • Agent definition source enum adds architect.
• Agent deployments (GET /v1/convai/agents/{agent_id}/deployments) - Deployment source enum adds duplicate.
• Conversation initiation client data, including the conversation_initiation_client_data WebSocket event and Submit batch call - Added optional start_procedure_ids (array of strings).
• Tool type enum removes api_integration_mcp.

Text to Speech and Text to Dialogue

• Create dialogue, Stream dialogue and their timestamp variants - use_pvc_as_ivc is deprecated.
• Text to Speech voice_settings and Text to Dialogue settings - Added nullable clone_strength (number, 0 to 1). Get voice settings, Get voice and List voices return it.

Dubbing

• List dubs, Dub a video or an audio file, GET /v1/dubbing/{dubbing_id}, DELETE /v1/dubbing/{dubbing_id}, GET /v1/dubbing/{dubbing_id}/audio/{language_code} and GET /v1/dubbing/{dubbing_id}/transcripts/{language_code}/format/{format_type} - Marked deprecated.

Workspaces

• Create service account API key - Added optional expires_at_unix (integer or null).
• Update service account API key - Added optional expires_at_unix (integer, or "clear" to remove the expiry; omit to leave it unchanged).
• List service accounts and List service account API keys - API keys add nullable expires_at_unix (integer).

New endpoints

ElevenAgents

• Create realtime client secret - POST /v1/convai/realtime/client_secrets - Create an ephemeral client secret for browser-based Realtime API sessions. Accepts an optional session (OpenAI-compatible session configuration with model of eleven_realtime_v1_mini (default) or eleven_realtime_v1_max, instructions, audio, tools, turn_detection and max_duration_seconds from 60 to 7,200, default 600) and optional expires_after with required seconds (integer). Returns value (string), expires_at (integer) and the echoed session.

• List environments - GET /v1/convai/environments - List the workspace environments, including production. Each environment has name, nullable updated_at_unix_secs and nullable created_by_user_id.

• Create environment - POST /v1/convai/environments - Create an environment with a required, unique name (string). Returns 409 if the name is taken.

• Delete environment - DELETE /v1/convai/environments/{environment} - Delete an environment and remove its values from all environment variables. Returns 204.

Workspaces

• Disable service account API key - POST /v1/service-accounts/{service_account_user_id}/api-keys/{api_key_id}/disable - Disable a service account API key without changing its other settings.

Updated endpoints

ElevenAgents

• Get agent, Update agent, Preview rebase and Preview merge
  • Added optional include_procedure_generated_workflow_elements (boolean, default true). When false, the returned workflow contains only authored nodes and edges, without those generated from structured procedures.
• Create agent, Get agent and Update agent
  • The llm enum adds gemini-4-argon, claude-opus-4-6 and nemotron-35-super-vl-nvfp4.
  • TTS configuration effects removes the deprecated seed field.
• Delete agent - Added optional force (boolean, default false).
• List agents - sort_by adds updated_at. Agent summaries add required updated_at_unix_secs (integer).
• Rebase branch and Preview rebase - Added optional source_branch_id (string). Defaults to the agent’s main branch.
• Outbound call, Submit batch call and Get batch call
  • Twilio machine detection configuration adds actions, an array of rules with required action (hang_up) and required answered_by (array of human, fax, unknown, machine_start, machine_end_beep, machine_end_silence or machine_end_other). Each action can appear in at most one rule.
• Get conversation details
  • Transcript tool calls add nullable tool_id (string). It is not set for tools without an ID, such as system tools.
  • Turn metrics add nullable voice_id (string).
  • Tool results add nullable to_agent and to_node (string).
  • WhatsApp conversation info adds nullable recipient with nullable phone and bsuid (string), and nullable call_permission_request with required state (blocked, sent, accepted or declined) and nullable requested_at_unix (integer).
  • The platform charge category enum adds v3_addon, v4_addon and rag_addon.
• Get ticket, List tickets and List workspace tickets
  • Ticket responses add required status_changes, an array of objects with status, nullable changed_by_user_id (string) and changed_at_unix_secs (integer).

Text to Speech and Text to Dialogue

• Create speech, Stream speech, Create dialogue and Stream dialogue, including their timestamp variants - use_pvc_as_ivc is now nullable and no longer declares a default of false.

Music

• Compose music, Compose detailed, Stream music, Compose detailed stream, Separate stems, Video to music and POST /v1/music/plan
  • Added optional enable_logging query parameter (boolean, default true). Set it to false for Zero Retention Mode.
• Video to music - Added optional add_sfx, separate_tracks and use_audio_as_reference (boolean, default false).

Sound Effects

• Create sound effect
  • Added optional enable_logging query parameter (boolean, default true).
  • output_format adds wav_8000, wav_16000, wav_22050, wav_24000, wav_32000, wav_44100 and wav_48000.

Speech Engine

• List Speech Engines - sort_by adds updated_at. Summaries add required updated_at_unix_secs (integer).

Speech to Text

• Create transcript and Get transcript - Edited transcripts add required, read-only edited_text (string), matching text and the edited_text field of the realtime edited_transcript event.

Dubbing

• GET /v1/dubbing/project/{project_id}/language and GET /v1/dubbing/project/{project_id}/language/{language_id} - Language outputs add nullable subtitles (string, signed URL).

Voices

• Get voice, List voices and Get voices - Voice sharing review_status adds declined_resubmittable.

Workspaces

• List workspace groups and List service accounts
  • Groups add nullable group_concurrency_limit, group_dubbing_concurrency_limit and group_music_concurrency_limit (integer or unlimited).
  • Group permissions add all_resources_access.

New endpoints

ElevenAgents

• Merge tickets - POST /v1/convai/triage-tickets/{agentqa_ticket_id}/merge - Merge open tickets into the target ticket. Requires source_ticket_ids (string array, 1–50 items) and returns the target ticket.

Voices

• List voice collections - GET /v1/voices/collections - List the voice collections the caller can access, sorted by title.
• Create voice collection - POST /v1/voices/collections - Create a collection with required title and icon (string, maximum 1,000 characters each).
• Get voice collection - GET /v1/voices/collections/{collection_id} - Retrieve a collection with its title, icon and the caller’s permission_on_resource (admin, editor, commenter or viewer).
• Update voice collection - PATCH /v1/voices/collections/{collection_id} - Update the optional title or icon.
• Delete voice collection - DELETE /v1/voices/collections/{collection_id}
• Add voice to collection - POST /v1/voices/collections/{collection_id}/voice/{voice_id}
• Remove voice from collection - DELETE /v1/voices/collections/{collection_id}/voice/{voice_id}

Audio effects

• GET /v1/audio-effects/catalog - List the available filter_presets, environments and background_noises. Each entry has an ID, a name and a nullable description.

Updated endpoints

ElevenAgents

• Create agent, Get agent and Update agent
  • Workflow End nodes add outcome (success or failure, default success). The field is required in responses.
  • Standalone workflow agent nodes and agent transfer configurations add nullable branch_id (string) to target a specific branch of the destination agent. When unset, the transfer follows the target agent’s traffic deployment. Transfer tool results add a configured branch reason.
  • Prompt override configurations add tool_ids_strict (boolean, default false).
  • TTS configuration effects add pan (number, -1 to 1, default 0). The seed field is deprecated and has no effect.
• Get widget config - Added end_confirmation_enabled (boolean, default false).
• List tickets
  • Added optional search (string, maximum 200 characters) and merged_into_ticket_id (string) query parameters.
  • Ticket responses add nullable merged_into_ticket_id and nullable search_match with field (title, description, comment or turn_comment), snippet, highlight_start, highlight_end and nullable turn_index.
• List workspace tickets - Added optional agent_id, sources, priorities, sort_by (created_at or priority, default created_at), owner_user_id, issue_type, label, merged_into_ticket_id and search query parameters.
• List tests - Added optional created_by_user_id (string). Use @me for the authenticated user.
• List test invocations - Added optional test_id (string), version_id (string), start_time and end_time (integer, Unix seconds, inclusive) query parameters.
• Update agent branch - Added optional auto_rebase (boolean). Branch responses add auto_rebase (boolean, default false).
• Get conversation details
  • Twilio, SIP trunk and Exotel phone call metadata add nullable call_result with answered, voicemail, busy, no_answer and failed values.
  • Batch call metadata adds nullable cold_attempt (integer) and nullable conversation_type (initial, retry, callback or redirect).
  • The conversation error type adds workflow_end_failure.
• Knowledge base auto-sync auto_discover is deprecated and no longer has any effect.

Text to Speech

• Create speech, Stream speech, Create speech with timing and Stream speech with timing
  • Added optional nullable audio_effects with filter_preset_id (string), distance (number, 0–1, default 0), environment_id (string), background_noise_id (string), send_level (number, 0–1, default 1) and pan (number, -1 to 1, default 0).
  • Unknown effect IDs return 404. Stereo effects return 400 for ulaw_*, alaw_* and pcm_* output formats.

Text to Dialogue

• Create dialogue, Stream dialogue, Create dialogue with timestamps and Stream dialogue with timestamps - Added optional nullable audio_effects, matching the Text to Speech endpoints.

Speech to Text

• Realtime Speech to Text
  • The commit_strategy query parameter adds turn_prediction, alongside manual and vad.
  • partial_transcript messages add optional turn_probability (number), sent only for models that predict turns.

Music

• POST /v1/music/video-to-music - Responses add a song-id header with the ID of the generated song.

History

• List generated items - The history item source enum adds VoicePreview.

Workspace and user

• Update member - Added optional allow_downgrade_to_basic_seat (boolean, default false).
• Get user - Added required workspace_id (string).
• Service account API key permissions add voice_collections_read and voice_collections_write.

New endpoints

ElevenAgents

• Create a merge proposal - POST /v1/convai/agents/{agent_id}/merge-proposals - Create a proposal with required source_branch_id, target_branch_id and title fields, plus an optional description, reviewer IDs and triage ticket ID.
• List merge proposals - GET /v1/convai/agents/{agent_id}/merge-proposals - List proposals with status, source branch, target branch and text filters, plus cursor pagination.
• Get a merge proposal - GET /v1/convai/agents/{agent_id}/merge-proposals/{merge_proposal_id} - Retrieve a proposal and its review, comment and outcome details.
• Update a merge proposal - PATCH /v1/convai/agents/{agent_id}/merge-proposals/{merge_proposal_id} - Update its title, description or requested reviewers, or close it without merging.
• Review a merge proposal - POST /v1/convai/agents/{agent_id}/merge-proposals/{merge_proposal_id}/reviews - Submit an approved or changes_requested decision with an optional comment.
• Comment on a merge proposal - POST /v1/convai/agents/{agent_id}/merge-proposals/{merge_proposal_id}/comments - Add a Markdown comment of up to 4,096 characters.
• Merge a merge proposal - POST /v1/convai/agents/{agent_id}/merge-proposals/{merge_proposal_id}/merge - Merge the source branch and optionally control forced conflict resolution and source branch archival.
• List agent deployments - GET /v1/convai/agents/{agent_id}/deployments - List current and historical branch traffic splits with page-based pagination.
• Cancel a test invocation - POST /v1/convai/test-invocations/{test_invocation_id}/cancel - Cancel a running test invocation.

Speech Engine

• Duplicate a Speech Engine - POST /v1/speech-engine/{speech_engine_id}/duplicate - Duplicate a Speech Engine and optionally assign the copy a new name.

Updated endpoints

ElevenAgents

• Create agent, Get agent and Update agent
  • Added gpt-6.1-sol and claude-sonnet-5-5 to the LLM enum.
  • Added eleven_v4 and eleven_v4_turbo to the conversational TTS model options. The default changed from eleven_flash_v2 to eleven_v4_turbo.
  • Agent transfers and standalone workflow agent nodes add optional preserve_voice_settings (boolean, default false) to retain the base voice, TTS model and voice settings after a transfer.
  • Skip-turn tool configurations add optional wait_timeout_secs (number, default -1). A value of -1 keeps the agent silent until the caller speaks.
  • Post-call webhook configurations add optional exclude_transcript (boolean, default false) to omit turn-by-turn transcripts from JSON transcription webhooks.
  • Conversation history redaction configurations add optional excluded_data_collection_ids (string array, maximum 50) to preserve selected extracted values while redacting their rationales.
  • Client tool response_timeout_secs now accepts -1 to wait indefinitely when expects_response is enabled.
• List tickets
  • Added optional priorities (array) with low, medium, high and urgent values.
  • Added sort_by with created_at and priority values; the default is created_at.
  • Ticket responses now require title, nullable priority, and a priority_changes array. Ticket creation and update requests can set priority, and ticket status adds cancelled.
• List tools - Added optional nullable used_by_agent_id (string) to return tools referenced by an agent’s main branch.
• Export batch call results - Added optional nullable limit (integer, minimum 1) to export only the first recipients as a column preview.
• List test invocations and Get test invocation
  • Test invocation summaries add required cancelled_count (integer) and optional cancelled (boolean, default false).
  • Test run status adds cancelled.
• Get conversation details - Transcript entries add optional nullable platform_event with user_turn_timeout and skip_turn_wait_elapsed values.
• Get agent version metadata - Added optional nullable merged_authors, an array describing the people who published changes merged into the main branch.
• Get crawl job - Removed the deprecated max_depth response field.

New endpoints

Flows

• List templates - GET /v1/flows/templates - List published templates and their runnable versions.
• Get template - GET /v1/flows/templates/{template_id} - Retrieve a template and its runnable versions.
• Create template run - POST /v1/flows/templates/{template_id}/runs - Start a template run with input values, an optional version and an optional webhook.
• List template runs - GET /v1/flows/templates/{template_id}/runs - List template runs with cursor pagination and optional version filtering.
• Get template run - GET /v1/flows/templates/{template_id}/runs/{run_id} - Retrieve a template run and its output status.

Updated endpoints

Speech to Text

• Convert speech to text - POST /v1/speech-to-text
  • Added optional nullable transcript_edit (string), which accepts a natural-language edit instruction of up to 2,000 characters.
  • Responses add optional nullable edited_transcript. A successful edit contains required kind: "transcript" and text fields. A failed edit contains required kind: "error", error_type: "edit_failed" and message fields.
• Realtime Speech to Text accepts transcript_edit (string) and emits edited_transcript events with required text and edited_text fields.

ElevenAgents

• Create agent, Get agent and Update agent
  • Added gpt-6-sol, gpt-6-luna, glm-52, deepseek-v41-flash, claude-opus-5 and claude-opus-5-5 to the LLM enum.
  • Alerting monitors add optional nullable enabled (boolean) to control whether a monitor can send notifications.
• List conversations and Text search
  • data_collection_params and dynamic_variable_params add neq and in operators. Values for in use a pipe delimiter.
  • evaluation_params accepts success, failure or unknown as the result value.
• Smart search - GET /v1/convai/conversations/messages/smart-search
  • Added optional nullable branch_id (string).
• List test invocations - GET /v1/convai/test-invocations
  • Added optional nullable branch_id (string).
  • Test invocation summaries add optional nullable credits_used (integer) and total_price (number).
• Get test invocation - GET /v1/convai/test-invocations/{test_invocation_id}
  • Individual test runs add optional nullable credits_used (integer) and charging (ConversationChargingCommonModel).
• Simulate conversation and Simulate conversation stream
  • Changed the optional new_turns_limit default from 10,000 to 100 and set its maximum to 100.
• Create crawl job and Get crawl job
  • Added optional auto_discover (boolean, default false) to follow links and add newly discovered pages during auto-sync. This requires enable_auto_sync: true.
• Refresh knowledge base document - POST /v1/convai/knowledge-base/{documentation_id}/refresh
  • AutoSyncInfo adds optional auto_discover (boolean, default false) to indicate whether refreshes crawl and add newly discovered pages.
• List MCP server tools - GET /v1/convai/mcp-servers/{mcp_server_id}/tools
  • Responses add optional tool_approval_statuses (array). Each item contains required tool_id (string) and state (up_to_date, needs_review or not_approved), with optional approval policy and approved-definition fields.

Text to Dialogue

• Convert text to dialogue, Stream text to dialogue, Convert with timestamps and Stream with timestamps
  • Added optional use_pvc_as_ivc (boolean, default false) to use the Instant Voice Clone version of a Professional Voice Clone.
  • Added optional nullable previous_text and future_text (strings, maximum 100 characters) and previous_request_ids and next_request_ids (string arrays, maximum 3 IDs) for generation continuity.
  • The optional settings object adds nullable similarity (number, 0–1, default 0.75).

Text to Speech

• Convert text to speech, Stream text to speech, Convert with timestamps and Stream with timestamps
  • The existing use_pvc_as_ivc field is no longer deprecated.

Flows

• Create image generation, Create video generation and Create template run
  • Webhook targets now require an explicit type discriminator (all or ids). The previous defaults were removed.

Voice Design

• Create voice from preview, Create voice previews, Design a voice and Remix a voice
  • Added a 409 response when a generation for the preview is already in progress. Retry the request after receiving this response.

Workspaces

• Create service account API key - POST /v1/service-accounts/{service_account_user_id}/api-keys
  • Added optional nullable tts_concurrency_limit, music_concurrency_limit and dubbing_concurrency_limit (integers) for enterprise service account API keys.
• Update service account API key - PATCH /v1/service-accounts/{service_account_user_id}/api-keys/{api_key_id}
  • Added optional tts_concurrency_limit, music_concurrency_limit and dubbing_concurrency_limit. Each field accepts an integer, clear, no_update or null and defaults to no_update.

Models

• List models - GET /v1/models
  • Deprecated required max_characters_request_free_user and max_characters_request_subscribed_user. These fields are not enforced; use maximum_text_length_per_request instead.

Nuevas rutas

ElevenAgents

• Listar página de números de teléfono - GET /v1/convai/v2/phone-numbers
  • Se han añadido los parámetros de paginación page_size opcional (entero, 1–1.000, valor predeterminado 100) y cursor opcional (cadena anulable).
  • Se han añadido los filtros opcionales search, label, phone_number, provider, supports_outbound, agent_id, branch_id, sort_by y sort_direction. sort_by acepta label o phone_number; sort_direction tiene como valor predeterminado asc.
  • La respuesta contiene phone_numbers obligatorio (matriz), next_cursor opcional y anulable (cadena) y has_more (booleano, valor predeterminado false).

Rutas actualizadas

ElevenAgents

• Crear agente, Obtener agente y Actualizar agente
  • La configuración del prompt añade enable_parallel_tool_calls (booleano, valor predeterminado true). Las anulaciones de flujos de trabajo aceptan un booleano anulable.
  • La enumeración LLM añade gpt-6-astra, incluidas las anulaciones de inicio de conversación.
  • Los notificadores de integración de alertas ahora usan integration_type para seleccionar pagerduty o slack. Los notificadores de Slack requieren connection_id y channel_id (cadenas); channel_id acepta entre 1 y 64 caracteres.
• Listar conversaciones y Resolver referencia de conversación
  • data_collection_params ya no acepta el operador missing. Usa un valor vacío para encontrar conversaciones en las que no se recopiló el campo.
  • Un valor vacío en dynamic_variable_params encuentra conversaciones en las que no se estableció la variable.
• Crear Motor de voz, Obtener Motor de voz y Actualizar Motor de voz
  • Se ha añadido cascade_timeout_seconds (número, 2–15). Las solicitudes de creación tienen como valor predeterminado 4, las solicitudes de actualización aceptan un valor anulable y las respuestas requieren el campo.

Imagen y video

• Crear generación de imágenes - POST /v1/flows/image
  • Se han añadido variantes de solicitud para gpt-image-2.5-flare y gpt-image-2.5-sunburst.
  • Ambas variantes requieren prompt y model_id, aceptan hasta 10 images y añaden resolution (1K, 2K o 4K, valor predeterminado 1K).
  • quality acepta low, medium, high, xhigh o max y tiene como valor predeterminado high. aspect_ratio acepta auto y 14 relaciones fijas, y tiene como valor predeterminado 16:9.

Doblaje

• Crear proyecto de doblaje - POST /v1/dubbing/project
  • El campo multipartes keyterms acepta campos repetidos o una única matriz JSON.
  • El campo multipartes webhook_ids acepta campos repetidos, una única matriz JSON o una cadena separada por comas.
• Obtener recurso del espacio de trabajo, Compartir recurso del espacio de trabajo y Dejar de compartir recurso del espacio de trabajo
  • WorkspaceResourceType añade dubbing_project.

Base de conocimientos

• Crear trabajo de rastreo - POST /v1/convai/knowledge-base/crawl
  • Se ha marcado como obsoleto max_depth (entero, valor predeterminado 3). El campo ahora no tiene efecto y ya no cuenta con restricciones mínimas ni máximas.
  • Los metadatos de trabajos de rastreo ya no requieren max_depth.

Usuario

• Obtener usuario y Obtener suscripción
  • Las enumeraciones de moneda añaden gbp.

Cambios en esquemas

Texto a Voz

• Los mensajes audio y final de WebSocket multicontexto ahora definen is_final_audio_for_turn como ocurrido después de que se hayan entregado todos los bytes almacenados en búfer del turno.

Nuevas rutas

ElevenAgents

• Subir audio de espera de un agente - POST /v1/convai/agents/{agent_id}/hold-audio
  • Acepta el campo obligatorio hold_audio_file (binario) como datos de formulario multipartes. El archivo debe ser MP3 o WAV, de hasta 40 MB y 180 segundos.
  • Devuelve agent_id obligatorio (cadena) y hold_audio (AgentHoldAudioConfig). El objeto de audio de espera requiere audio_path, audio_url, original_filename (cadenas), duration_secs (número) y size_bytes (entero).
• Eliminar audio de espera de un agente - DELETE /v1/convai/agents/{agent_id}/hold-audio
  • Elimina el clip personalizado para que las personas en espera oigan el tono de espera predeterminado.
  • Devuelve agent_id obligatorio (cadena).

Rutas actualizadas

ElevenAgents

• Crear agente, Obtener agente y Actualizar agente
  • Se ha añadido platform_settings.queueing_config opcional (AgentQueueingConfig) con enabled (booleano, valor predeterminado false) y wait_timeout_seconds (entero, 1–1.800, valor predeterminado 180).
  • Las respuestas de configuración de colas incluyen hold_audio de solo lectura y anulable (AgentHoldAudioConfig). Las respuestas de agentes también incluyen default_hold_audio_url opcional (cadena).
• Obtener conversación - GET /v1/convai/conversations/{conversation_id}
  • Los metadatos añaden queue_wait_secs opcional y anulable (número). El tiempo en cola se excluye de call_duration_secs y del tiempo facturado.
• Crear rama de agente - POST /v1/convai/agents/{agent_id}/branches
  • Se ha añadido include_draft opcional (booleano, valor predeterminado false). Cuando es true, una rama creada desde la punta de la rama incluye el conjunto de procedimientos de borrador de quien realiza la llamada.
• Listar procedimientos y rutas de creación, obtención y borrador de procedimientos
  • Los elementos de la lista añaden referenced_tool_ids, referenced_kb_ids, referenced_procedure_ids y referenced_dynamic_variables opcionales (matrices de cadenas).
  • Las respuestas de agente y de vista previa de fusión añaden procedures opcional, un mapa con claves por ID de procedimiento.
• Listar invocaciones de prueba - GET /v1/convai/test-invocations
  • Se ha añadido search opcional y anulable (cadena) para filtrar pruebas y carpetas por nombre.
• Ejecutar pruebas en un agente y Obtener invocación de prueba
  • Las respuestas de invocación de suites de pruebas y de ejecución de pruebas unitarias añaden version_id opcional y anulable (cadena), y ran_against_draft opcional (booleano, valor predeterminado false).
  • Los resúmenes de invocación también añaden runs_diverged_from_version opcional (booleano, valor predeterminado false).
• POST /v1/convai/agents/{agent_id}/knowledge-base/rag-query
  • El cuerpo de la solicitud añade las anulaciones específicas de consulta max_documents_length opcional y anulable (entero, 1–50.000) y max_retrieved_rag_chunks_count opcional y anulable (entero, 1–20).
• Obtener cuenta de WhatsApp - GET /v1/convai/whatsapp-accounts/{phone_number_id}
  • Se ha añadido account_type opcional (WhatsAppAccountType, valor predeterminado cloud_api). Los valores son cloud_api y coexistence.
• Calcular uso previsto de LLM - POST /v1/convai/agent/{agent_id}/llm-usage/calculate
  • LLMUsageCalculatorLLMResponseModel añade price_per_message obligatorio (número).

Música

• MusicModelID añade music_v2_5 para POST /v1/music/video-to-music, POST /v1/music/plan, Componer música, POST /v1/music/detailed, POST /v1/music/detailed/stream, POST /v1/music/stream, POST /v1/music/upload y POST /v1/music/finetunes.
• GenerationChunk.text aumenta maxLength de 6.000 a 6.132 caracteres para POST /v1/music/plan, POST /v1/music, POST /v1/music/detailed, POST /v1/music/detailed/stream, POST /v1/music/stream y POST /v1/music/upload. Los nombres de sección pueden contener entre 1 y 100 caracteres, y los fragmentos pueden contener hasta 30 líneas de 200 caracteres por línea.

Cambios en esquemas

ElevenAgents

• Los eventos del servidor en tiempo real añaden queue_status. Su queue_status_event.status obligatorio acepta waiting, admitted o timed_out; timed_out precede al código de cierre de WebSocket 4300. El audio de espera sigue llegando como eventos audio normales.
• La enumeración LLM añade gemini-3.8-flash, incluidas las anulaciones de inicio de conversación.
• Las uniones de resultados de herramientas del sistema de conversación añaden start_procedure_success, start_procedure_error, end_procedure_success y end_procedure_error.
• FeaturesUsageCommonModel añade estados de funcionalidades freeform_procedure y structured_procedure opcionales.

Nuevas rutas

ElevenAgents

• Listar tickets del espacio de trabajo - GET /v1/convai/triage-tickets
  • Enumera los tickets de clasificación de conversaciones de todos los agentes a los que la persona que llama puede acceder, ordenados primero por los creados más recientemente.
  • Se añadieron los parámetros de consulta opcionales page_size (entero, 1–100, valor predeterminado 100), status (AgentConversationTicketStatus), assignee_user_id (cadena o unassigned) y cursor (cadena).
  • Devuelve GetAgentConversationTicketsPageResponseModel.

Rutas actualizadas

ElevenAgents

• Listar conversaciones - GET /v1/convai/conversations
  • Se añadió dynamic_variable_params opcional y anulable (array de cadenas repetible). Cada valor usa name:op:value, donde op es eq, gt, gte, lt o lte.
• Buscar texto en mensajes de conversaciones - GET /v1/convai/conversations/messages/text-search
  • Se añadió dynamic_variable_params opcional y anulable (array de cadenas repetible) con la misma sintaxis.
• Llamada saliente de Twilio, Llamada saliente de troncal SIP, Llamada saliente de Exotel y Enviar llamadas por lotes
  • telephony_call_config ahora usa esquemas de entrada y salida independientes.
  • Se añadió twilio_machine_detection opcional y anulable (TwilioMachineDetectionConfig). Su mode acepta enable o detect_message_end y su valor predeterminado es enable. La configuración se ignora para proveedores que no son Twilio y llamadas entrantes.
• Importar número de teléfono - POST /v1/convai/phone-numbers
  • Se añadió account_auth_token opcional y anulable (cadena) para que las importaciones de claves de API de Twilio validen las firmas de webhooks entrantes.

Cambios de esquema

ElevenAgents

• WebhookEventType añade answering_machine_detection.
• AgentBranchSummary añade draft_created_at opcional y anulable (entero), y draft_is_behind_tip opcional (booleano, valor predeterminado false).
• AgentKnowledgeBaseRagChunkResponseModel añade source_url obligatorio y anulable (cadena).
• AgentSummaryResponseModel y SpeechEngineSummaryResponse añaden voice_id obligatorio (cadena).
• AnalysisProperty añade name opcional y anulable (cadena), y allowed_values (AllowedValues). LiteralJsonSchemaProperty también añade allowed_values. Ambos dejan obsoleto allowed_values_dynamic_variable.
• DataCollectionResultCommonModel añade name opcional y anulable (cadena).
• WorkspaceApiKeyResponseModel añade platform_limits opcional y anulable (PlatformLimits).
• La herramienta MCP Icon añade theme opcional y anulable (light o dark).
• SMBToolConfig añade las variantes de parámetros send_custom_email, create_service_quote_request y create_product_quote_request.
• Los esquemas de parámetros de consulta de webhooks y la configuración de llamadas telefónicas ahora usan modelos de entrada y salida independientes.
• Los eventos WebSocket agent_response añaden attachments opcional (array). Cada elemento requiere url y name (cadenas), y acepta mime_type opcional (cadena).

ElevenCreative

• ReferenceVideo.studio_clip ahora usa StudioClipLocator en lugar de StudioClipReference. Los campos y el formato de transmisión no cambian.