Team
Invite colleagues to work in your Reception.ai workspace with you. Manage your team in Settings → Team, under Team Members.
Roles
Inviting someone
- Go to Settings → Team and select Invite.
- Enter the person’s email address.
- Choose Member or Admin.
- Select Send invite.
The person receives an email invitation. After they sign in or sign up, they select Accept & join to join your workspace, or Decline. Invitations that have not been accepted yet appear under Pending Invites, where admins can cancel them.
If the person already has their own Reception.ai workspace, they can still accept. They can then move between workspaces with Switch workspace in the account menu.
Managing members
Admins can open the menu next to a member and select:
- Make admin to give a member admin access.
- Remove admin access to make an admin a member again.
- Remove from workspace to remove the person.
You can’t change your own role or remove yourself.
Team size limits
Each plan includes a number of team members, counting the owner:
Pending invites count toward the limit, so cancel unused invites to free a seat. When the workspace is full, an invitee who tries to join is asked to have the workspace owner upgrade the plan.
Suspended members
If you move to a plan with fewer team members, the most recently added members beyond the limit are suspended, not removed. Suspended members show a Suspended badge and can’t use the workspace. To restore access, upgrade your plan or remove a member. Suspended members get access back automatically, longest-serving first, as seats become free.